Acknowledgments and Confirmations- Other Tips

Acknowledgments and Confirmations- Other Tips Sometimes a letter of acknowledgment also serves as a “thank you.”  Or it says you received the message or materials, but will respond later, or that you passed them on to the appropriate person. Sometimes, also, “acknowledgment” letters are really marketing letters that use the excuse of acknowledging something (an order, a payment) […]

The Power of Listening and Responding- How to Develop Lifetime Customers

The Power of Listening and Responding- How to Develop Lifetime Customers If you have a product or a service you sell, don’t think you are done when you have made the sale.  The sale is actually the beginning in building a client relationship that will lead to a lifetime of repeat business and referrals. In addition, by […]

Tips for Teleconferencing

Tips for Teleconferencing Use emotion in your voice. Emphasize emotion so you don’t speak in a flat tone. Use metaphors and similes to create word pictures for others.         Rerun from 07/28/2014

Don’ts for Effective Preparation and Speaking

Don’ts for Effective Preparation and Speaking 1. Never read a speech to an audience. They deserve better and so do you. Recall your own experience. Have you ever been impressed when a speaker read a talk or sermon to you? If you answer is, “No,” then don’t inflict the same injury on others. 2. What about reading notes? […]

Careers – Getting Hired— Four Steps to a Perfect Resume

Careers – Getting Hired— Four Steps to a Perfect Resume Did you know that companies have favorite times for eliminating positions… and you.  I know from personal experience—the experience of our students in the last 15 years. Thankfully, organizations actually do try to avoid eliminating positions and letting go of employees before or after the […]

Acknowledgements and Confirmations- The basics

Acknowledgements and Confirmations- The basics “Life is not so short but that there is always time for courtesy.”  Ralph Waldo Emerson Letters of acknowledgement and letters of confirmation are similar.  The letter of acknowledgment says, “I received your letter (email, telephone call, gift, materials).” The letter of confirmations says, “I received your letter (email, message, […]

Acceptances: Paragraphs

Acceptances: Paragraphs Here are some well composed paragraphs of acceptances. I will be delighted to have dinner with you on Friday, the fourteenth of April, at seven o’clock.  Thanks so much for asking me.  I can hardly wait to see you and Rueben again. Thanks for telling me how much the children at the Thomasville […]

Acceptances: Choice and Excellent Sentences

Acceptances: Choice and Excellent Sentences Here are some sentences putting together communication advice for a variety of acceptances: After reviewing your application, we are pleased to be able to offer you the funding requested. I accept with pleasure the position of senior business analyst. I am happy to be able to do this. I appreciate […]

Acceptances: What Format to Use

Acceptances: What Format to Use Model your reply on the format used in the invitation.  If it is handwritten, then handwrite your reply.  If letterhead stationery is used, reply on your letterhead.  If the invitation is emailed, email your acceptance.  When the language of the invitation is informal, your reply is also informal.

Acceptances: Job Offers

Acceptances: Job Offers When offered a position you want, write an acceptance letter that expresses your enthusiasm and pleasure and which confirms the details of your employment. When writing to offer a job to an applicant, include congratulations about being chosen and something complimentary about the person’s background or credentials, experience, or interview. Also give […]